Our Minnesota based managed services firm is seeking a talented Systems Engineer to join our fast growing managed services division. Our technical team is responsible for supporting a wide range of systems and technologies, within multiple diverse small and medium business customers. The environment at the office is fun and collaborative, and we enjoy great relationships with our clients.
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Please do not respond to this posting if you are unable to commute to the Twin Cities area. Out of town or remote candidates will not be considered.
The Systems Engineer is responsible for the following:
Â· Assess and identify appropriate solutions to be implemented into our clientâ€™s IT environment and make solution recommendations to the sales team(vCIO)
Â· Completely own, execute and manage customer projects and internal initiatives.
Â· Understand design and implementation of core networks
Â· Participate in project design, estimation and implementation
Â· Resolve escalated inbound hardware, software or network technical support requests, via email, phone and web
Â· Document customer interaction with high attention to detail and accuracy within ConnectWise system
Â· Full time, flexible hours Monday-Friday, occasional after-hours work.
Â· Fully staffed NOC team handling on-call and other delegation from engineering staff
Â· $60,000-$100,000 depending on experience and qualifications
Â· Medical, Employee and Family coverage
Â· HSA with contribution
Â· 401k with match
Â· PTO and paid holidays
Â· Certification Test fee reimbursement
Â· Mileage reimbursement
Â· Phone Plan reimbursement
(ranked highest preferred to lowest):
Â· Consulting experience or a comprehensive understanding of a consultancy role and the business/financial impact of technology decisions for our customers
Â· 7+ years providing systems administration
. Server Administration: troubleshooting servers and associated applications, installing new servers.
Â· Networking(Cisco): implementing & supporting managed switches, routing & vlans.
Â· Microsoft Azure and Intune
Â· Virtualization: Hyper-V, VMWare
Â· Experience and understanding of:
o ConnectWise Suite
o Microsoft Azure
o Microsoft Office 365 (Exchange Online, One Drive, SharePoint)
o Microsoft Windows, Windows Server
o Cisco Meraki
o ESET Security, Cisco Umbrella
o Active Directory
o Apple OS, Android, iOS
Â· Tenacious desire to solve complex technical problems
Â· Excellent written, verbal and interpersonal communication skills
Â· Excellent time management skills; ability to multitask and prioritize assignments
Â· Desire to learn new technology
Â· Positive and friendly attitude
Â· Transportation to and from clients required
Â· No Felonies due to work with Customs
We participate in E-Verify
We conduct pre-employment drug screenings
For consideration, please reply with your resume and salary requirements.