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Smartphone & Computer Technician - NEEDED ASAP - FULL & PART TIME -...

City: Ventura county
Date: 14 Oct 2020
Category: Technical Support

Smartphone Technician - NEEDED ASAP - Part time & full time (experience preferred, not required)

Compensation: $14.00+, per hour (or higher, based on experience) + incentive program + possible raises every 6 months, plus commissions

Smartphone & Computer Technician NEEDED ASAP

**Send Resume for immediate consideration**

Job Purpose: To service customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Repair: iPhone's, iPad's, Samsung, Droids, laptops, etc. . .

Basic Qualifications:
- Outstanding customer service skills
- Work well in team environment
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Good written and oral communication skills
- Ability to work flexible hours, including weekends and holidays

Preferred Qualifications:
- Technical certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store

Tasks and Responsibilities:
- Diagnose, troubleshoot and repair devices
- Provide recommendations for problem resolution
- Explain complex technical issues to customers in a non-technical, simple to understand manner
- Provide repair and replacement estimates to customers
- Ensure that all repairs meet or exceed quality standards
- Greet customers in a friendly manner and maintain a positive work environment
- Answer phone calls with a professional, courteous and friendly demeanor
- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
- Maintain the cleanliness and professional appearance of the store

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

Location: Ventura, CA
Views: 5