This job posting will be permanently hidden from you. Are you sure?

Business Analyst (Retail Systems) - technical support - job employment

JobPosting
City: Los angeles
Date: 14 Oct 2020
Category: Technical Support

Business Analyst (Retail Systems)

We are searching for an experienced Business Analyst (Retail Systems) for our Store Support Center, located at 600 Citadel Drive Commerce, California, 90040.

Primary Duties and Responsibilities:

The Business Analyst role is to plan, design, develop, and launch efficient business, financial, and operational systems to support analytics and innovation for the business. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This position is also responsible for researching business challenges, issues and determine probable causes and possible solutions. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

As the Business Analyst, you will be the liaison between IT and the business as Smart & Final embarks on a transformation of critical systems and processes such as demand planning/forecasting and replenishment. In this business facing role, you will be sought out as the expert to translate between the business and software vendors, leveraging your business and technology acumen with resources available to support you as you learn and grow in both areas.

Key elements of the position:
Reporting to the Vice President, Product Management and Analytics Platforms, you will plan, design, develop, and launch efficient business, financial, and operational systems to support analytics and innovation for the business. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. You are also responsible for researching business challenges, issues and determining probable causes and possible solutions. Using your business expertise and systems savvy, you will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of system investments.

Your role is unique in that it sits in the IT department yet interfaces across IT, merchandising, supply chain, marketing and other business functions. As such, it provides a multitude of opportunities for learning and growth. Smart & Final highly values motivated individuals with strong dedication and commitment, as these factors drive our company?s ability to work together as a team and grow.

Essential duties and responsibilities include the following. Other duties may be assigned or required.

  • Assist in the planning, design, development, and deployment of new applications and enhancements to existing applications.
  • Review and analyze the effectiveness and efficiency of existing and new systems and develop strategies for improving or further leveraging these systems for adoption.
  • Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
  • Participate in design sessions in prototyping new systems for enhancing business processes, operations and information process flows.
  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
  • Conduct research on hardware and software products to justify recommendations and to support purchasing efforts.
  • Coordinate and perform in-depth tests, including end-user reviews for modified and new systems.
  • Deliver assigned projects on time and on budget.
  • Use strong meeting management skills to engage participants in productive work sessions.

In your first six months you will:

  • Build relationships with your team, IT, key business users and external partners as you learn about the company, culture, and processes.
  • Take the lead on implementation of the JDA Demand Planning, Forecasting and Fulfillment module assisting in translating business needs to IT requirements.
  • Analyze data to drive future processes and system improvements once the application is live.
  • Create training materials and lead change management effort with business.
  • Participate in and lead meetings to understand business needs and drive solutions.
  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
  • Participate in post implementation support, working with partners.

Candidate background/Qualifications:

  • Bachelor?s degree and/or 5 years equivalent work experience.
  • 5 years? experience in business analysis, merchandise planning, inventory planning, corporate buying, supply chain and/or business intelligence systems preferred.
  • Experience with JDA applications a plus, Oracle and/or SQL a plus.
  • Experience with systems implementation a plus.
  • Demonstrated project management skills.
  • Practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
  • Ability to present ideas in a user-friendly language.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.


Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Views: 4