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Community Programs Coordinator - systems / networking - operations...

City: Seattle-tacoma
Date: 13 Oct 2020
Category: Systems / Network

Who We Are:
Food Lifeline believes that hunger doesn’t have to happen, and our mission is to feed people experiencing hunger today and work to end hunger for tomorrow.

Who you are:
You care deeply about people experiencing hunger and hold them in the center of your work. You understand that our work in and with the community is at the heart of our mission to end hunger. You are a strong program coordinator and relationship builder that represents Food Lifeline’s interests and expectations to our partners and the communities we serve. You have a deep interest in engaging with communities most impacted by hunger. Most of all, you wake up in the morning eager to use your skills to build a movement to end hunger.

General Position Summary

The Community Programs Coordinator supports day-to-day operation of the Mobile Food Program (MFP) while working closely with the Community Programs Manager and Director of Programs Strategy to ensure that the overall programmatic goals are tracked and met. This position supports equitable, culturally appropriate, and community-driven food security programs. This position may provide additional support to other programs managed by the Community Programs team.

Reports to: Community Programs Manager

Essential Functions/ Major Responsibilities
• Oversees product ordering for all MFP sites and partnerships, including food, equipment, and supplies.
• Works closely with staff in Operations, Volunteer Engagement, and others in Community Partnerships department to coordinate workflows with program needs and schedules.
• Builds and maintains relationships with program partner site leads, providing training and support and helping ensure program is operating smoothly.
• Leads MFP distributions where needed, including supervising and coordinating volunteers and working with Food Lifeline driver, program partners, and program participants.
• Supports program partner and site compliance with terms of program agreement through regular data collection, periodic site visits, and training as needed.
• In partnership with Community Programs Manager and others in department, updates and implements changes to MFP and other program policies, practices, and materials to reflect best practices in community-driven food program delivery. In partnership with Community Programs Manager and site leads, engage with program participants via surveys, focus groups, and conversations to evaluate programs and ensure they support client and community needs.

Secondary Functions
• Supports Community Programs Manager in new site contracting, onboarding, and training.
• Working with Community Programs team and site leads, researches and convenes wraparound service opportunities in areas such as nutrition education, healthcare, housing, and financial security, at MFP sites.
• Supports planning for program growth and expansion across organization’s service region as outlined in strategic plan.
• Supports and implements Policy and Advocacy team’s work at MFP and other program sites, for example through registering voters and sharing information about public policy changes and advocacy opportunities.
• Attends meetings and participates as a member of Food Lifeline’s Community Partnerships Department and Community Programs team.
• Attends internal and external meetings and committees and represents Food Lifeline at public events.
• Works with the Marketing & Communications team on program collateral, including client stories, social media content, or event related content.
• Supports data collection for program evaluation and reporting to funding agencies. data tracking and reporting through dashboard reporting and project management tools
• Other duties as assigned.

This position:
• Has a wide diversity of work situations.
• Has a moderate-high level of work complexity.
• Makes recommendations for practices and procedures that affect the work of others across teams.
• Performs work independently and with minimal supervision.
• Budgetary management: Make budgetary recommendations for management of Mobile Food Program.
• Responsibility for planning: Partners with Community Programs team members to develop strategic direction and initiatives for emergency programs.

Supervisory Responsibility:
This position does not provide direct supervisory functions.
Interpersonal Contacts: Contact is both internal and external and may be sensitive or confidential in nature. Continuous contact with own staff and frequent contact with other departments and partners.
Internal: 50%
Telephone/virtual: 30%
In person: 35%
Email: 35%
External: 50%

Specific Job Skills:
• Understanding of the complexities of hunger and its root causes.
• Ability to manage projects to meet deadlines and track details.
• Ability to think creatively and strategically, seeing both the big picture and details.
• Ability to analyze information and use sound judgment to make decisions or solve problems.
• Ability to read and interpret documents such as research and reports.
• Ability to apply concepts of basic math: addition, subtraction, multiplication, division, and percentages.
• High level of skill in public speaking, writing, persuading, and engaging others around a shared vision.
• Ability to conduct effective meetings and to develop and give presentations.
• Ability to create and maintain positive working relationships with people inside and outside the organization from diverse backgrounds and experiences.
• Ability to take initiative and work independently.
• Ability to learn and understand how Food Lifeline’s warehouse, transportation system, food sourcing, and overall operations work.
Education and/or Experience:
• Preference for candidate with experience engaging with communities experiencing food insecurity
• Preference for candidate with current or past experience of food insecurity.
• Minimum 2-years’ experience in program coordination, community outreach or equivalent.
• Experience in program coordination role with hunger relief/feeding programs preferred.
• Experience building strong partnerships with community-based organizations preferred.

• Based at the Food Lifeline Hunger Solution Center in Seattle. Position may be performed remotely in accordance with stay-home orders when advised by Public Health-Seattle King County.
• Requires a valid WA State driver’s license and an insurable driving record. A Food Lifeline vehicle is available to use for work-related local travel.
• Work is performed both in an office with adequate lighting, heating and ventilation. Work may also be performed in community settings, including outdoor food distributions, with variable weather conditions.
• Requires maintaining professional and positive working relationship with internal and external contacts.
• Requires attending events and meetings outside of workplace, occasionally on weekends and evenings, depending on availability of community partners and community members.
• May act as Food Lifeline representative at events that require following high standards of behavior and with respect to current local county public health social distancing guidelines. Position will interact with a wide variety of people including community partners, community members, donors, volunteers, board members and general public.

Physical Demands:
• Position requires continuous talking and listening, in person and by phone. Position requires prolonged periods of sitting with frequent use of keyboard, using repetitive hand and wrist
movement. Position occasionally requires walking, standing, and lifting and carrying of items up to 40 pounds. Position may require managing or supporting food distributions. The position may also require sitting for prolonged periods while driving a vehicle in a variety of traffic, weather, and road conditions.

Ready to join Food Lifeline? Apply now!
To join our team as our Community Programs Coordinator please read the full job description and apply online. Complete applications must include a resume and cover letter and this posting will remain open until filled.
We are proud to be an equal opportunity employer and seek to bring our values of diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from candidates who can contribute to the diversity of our organization and who have lived experience of inequity.
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