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Network Satellite Technician Shift Operator - web / html / info...

City: Treasure coast
Date: 13 Oct 2020
Category: Web / Info Design

Entry Level Network Operations Center Operator position in
Port Saint Lucie West for facility receiving and transmitting TV Channels over satellite and Internet .

Ideal candidate has the following qualifications:

AA in Computer Science , Networking , Engineering

Knowledge of Telecommunications and IP Networks desirable but not mandatory.

CISCO or Juniper knowledge highly desirable

Fluent English (speaking and writing ) Spanish highly desirable but not mandatory

Ability to answer and make phone calls interacting with customers ( TV & cable Networks ) and service providers ( fiber optic , electricity, satellite )

Willing to develop intimate knowledge of computer networks and satellite equipment in order to develop the ability to troubleshoot and resolve minor issues independently

Ability to memorize facility emergency procedures, and perform the procedures independently

Candidate should be able to lift 60 lbs and climb ladders. This position will require that you enter tight spaces.

Willing to work on Graveyard shifts and weekends ( one position for weekends and one for night shift)

Willing to be trained and start at operational level with potential to growth to supervisory and management positions and / or to systems installation /integration areas .

Shift Operator is responsible for Tier 1 operations monitoring and technical support and escalation covering the following systems:

Computer Servers for Video Processing ( Capture, Ingest, Play-out , Encoding )

Satellite Downlink antennas and receiver for TV channels

IP Networking - Routers, Servers

Video Encoders and Multiplexers

Network Operating Center - NOC with Monitoring Multiviewers ( TV Monitors ) , Spectrum Analyzers , Monitoring software , IP Transmission

Satellite Transmission systems Monitoring and troubleshooting ( encoders, modulators, multiplexers, amplifiers, antennas ,receivers, LNBs , etc)

Routine round inspections of Building Infra-Structure - Electrical, UPS, Generator, Air Conditioning, Fiber Optics

Basically the NOC operator will do the following :

Watch TV Monitors - several monitors showing different channels
Watch alarm monitors - TV monitors showing alarms
Answer Phone calls
Do a routine visual inspection on all the systems in the building

In case of any situation , such as a channel off the air , escalate the issue to supervisor

Take the actions recommended by the supervisor to fix the problem , such as re-start equipment , switch to a back up .

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