Our thriving Family Medicine practice needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant.
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Medical Receptionist responsibilities
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician and PA/NP availability
Maintain hard copy patient records as well as the files stored in our EHR
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed
Vietnamese speaking a +
Only faxed resumes will be accepted at the phone showed below.