Learn A New Skill, Earn Good Money, Help People!
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Your local Jackson Hewitt has a few job openings for tax preparers for the upcoming tax season. We operate in the East and Southeast Valley. Mesa, Queen Creek, San Tan Valley, and Apache Junction.
Experience preferred, but if you have no experience, we will train you for free. This is a skill you will use the rest of your life. Our major competitor charges $2- 300 for this course. We don't care to make money from running a "tax school", we are looking for great employees, and if you are a good fit, we will provide you with instruction and all the materials you need.
At Jackson Hewitt, we are working hard for the hardest working Americans and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation's largest retailers (over 6,000 locations).
Jackson Hewitt is seeking a seasonal Tax Preparer to perform a variety of activities related to income tax preparation, sales and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.
Â· Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application. Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.
Â· Presents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques.
Â· Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
Â· Consults tax law reference materials to determine procedures for preparation of atypical returns.
Â· Answers questions and provide future tax planning to clients.
Â· Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
Â· Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.
Â· Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution
Â· Audits all tax return forms for accuracy and completeness (i.e., client signatures).
Â· Checks the "hold" drawer daily and contacts clients for additional information, as necessary, to insure accurate completion of tax returns.
Â· Monitors on-site client volume and advises supervisor when additional tax preparers are required.
Â· Participates in call campaigns and other marketing activities.
Â· Other job duties as assigned.
Â· High School Degree or equivalent related business experience. Course of study in tax preparation and/or accounting preferred. Must be able to pass tax knowledge tests. We will provide educational materials and instruction.
Â· Previous experience in tax preparation and filing a plus.
Â· Good communication, interpersonal and customer services skills.
Â· Basic knowledge of computer functions required.
Â· Top candidates for this position will have retail experience providing exceptional customer service and performing multiple tasks in a fast paced environment.
It is highly likely we will offer you employment upon satisfactory completion of education. We are enrolling people now, so contact us right away for this opportunity!