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IT Help Desk Technician - technical support - job employment

City: Buffalo
Date: 16 Sep 2020
Category: Technical Support

IT Help Desk Technician

Buffalo Seminary is an independent day and boarding high school for college-bound girls. Founded in 1851, SEM is located in the historic Elmwood Village neighborhood of Buffalo, New York, and is registered on the National Register of Historic Places. At SEM, girls from diverse backgrounds united in their ambition for a superb and challenging education can find a comprehensive program that prepares them well for both college and lifelong endeavors.

Position Summary

SEM is seeking a passionate, charismatic, and energetic person to strengthen a small IT office of a private girls’ high school. The IT Help Desk Technician is a year-round salaried position, M-F, occasional school events on evenings and/or weekends. Summer work with reduced hours.

Key Responsibilities:
o Hardware/Software support over phone/email/desk side
o Troubleshoot teacher/student technology issues in the classroom
o Support ticket/asset management
o Coordinate AV needs for students/staff
o Support Mac lab within Windows infrastructure/networking

Qualifications Required:
o Associate degree
o Windows A+ certification or similar experience required
o Mac experience a plus
o Successful completion of a background check

The ideal candidate should demonstrate enthusiasm for all-girls’ education and will embrace diversity and support our inclusive community. Our faculty and staff are deeply committed to a holistic student experience. At Buffalo Seminary, we celebrate our diverse identities and perspectives. We embrace diversity as necessary for our collective growth and achievement. To fulfill this purpose, we welcome and seek students, families, and employees who contribute to the richness of our diverse community. And we work every day to ensure that all who come within our walls have what they need to realize their potential and to participate fully in school life.

Interested candidates should submit a cover letter with resume to Ann More, Assistant to the Head of School, at [email protected] Please include the position applying for in the subject line.

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