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IT Help Desk - systems / networking - operations job employment

JobPosting
City: Fort lauderdale
Date: 15 Sep 2020
Category: Systems / Network

Job Description
Provide high quality business IT support via phone and remote connection. Perform hardware and software repairs of laptops and desktops. Server knowledge is required - network administration such as adding users, checking logs, etc... Troubleshoot software, networking, and other issues.

This is an IN HOUSE position. Candidates should expect to be in our office for all scheduled shifts.

Abilities

* Clear and professional tone of voice
* Professional demeanor and excellent listening skills with clients
* Work in a team oriented environment
* Drive and ability to learn new skills and advance within the company
* Create and log trouble tickets into our support database (ConnectWise)
* Ability to learn new skills and software

Knowledge Requirements

*Troubleshoot issues in: Windows 7, Windows 10, Microsoft Office 2013/2016/2019
*Microsoft Exchange 2010 / 2013 / Exchange Online
*Active Directory user management
*Office 365
*Spyware/Virus Removal
*Configure network equipment such as routers, switches, wireless
*Understanding of networking (TCP/IP, DNS, DHCP)
*Standard knowledge of computer hardware required
*Windows Server 2012/2016/2019
*Mobile devices – iOS, Android & Windows
*Certificates such as A+, Network+, and Microsoft MCSA, MCSE, MCITP are recommended

Compensation

Salary will be based on skills/knowledge/performance After trial period company provides medical insurance options & paid vacations
Full time: Monday – Friday, 9:00am – 5:00pm (located in Fort Lauderdale)

About Us

Our company has a strong track record as a technology service provider for a wide variety of small businesses in South Florida. We perform the following services everyday:

SET UP, INSTALL & MAINTAIN COMPUTER NETWORKS
SERVER MAINTENANCE AND INSTALLATION
VIRUS PROTECTION, BACKUP SYSTEMS & DATA RESTORATION
CLOUD SERVICES
TECHNOLOGY & INTERNET SOLUTIONS
ON-SITE APPLICATION TRAINING


Job Type: Full-time
Views: 3