DMCL Chartered Professional Accountants is seeking an Intermediate System Analyst to be based in our Downtown Vancouver office. The ideal candidate will be our expert on the firmâ€™s practice management system. They should have strong software and computer knowledge, exceptional communication and attention to detail with a desire to learn and contribute to the team.
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Main responsibilities include the following:
â€¢ Lead technical support for firmâ€™s practice management software including troubleshooting for staff and liaising with consultants;
â€¢ Upgrade software on an annual basis, including testing, training and implementation of new modules;
â€¢ Use your knowledge of SQL programming language to customize processes, update and export data and integrate with other internal software programs;
â€¢ Develop and maintain custom reports, dashboards, and automatic notifications;
â€¢ Manage client, contact and jobs database, ensuring the accuracy and completeness of information;
â€¢ Prepare and maintain user manuals, instructional videos and documentation on system configuration, processes and procedures;
â€¢ Leading or assisting with other IT and computer program related initiatives.
â€¢ Minimum of three yearsâ€™ experience in a System Analyst or similar role;
â€¢ Completion of a Diploma or Certificate in Computer Systems;
â€¢ Experience with databases and writing SQL stored procedures;
â€¢ Advanced Microsoft Excel and Power BI skills;
â€¢ Experience with using Task Centre (Codeless BPA Platform) and Microsoft SQL Report Builder would be an asset but not required.
Skills and Personal Attributes:
â€¢ Strong working knowledge of computers and software with the ability to quickly grasp new technological tools;
â€¢ Proven troubleshooting and technical support skills;
â€¢ Ability to document procedures in written manuals and create instructional videos;
â€¢ Strong attention-to-detail with superior organizational and problem-solving skills;
â€¢ Ability to work independently and in a team environment;
â€¢ Strong communication skills, both written and verbal;
â€¢ Ability to manage time and adhere to strict deadlines;
â€¢ Excellent interpersonal skills with a strong focus on exceptional service.
We offer an exceptional opportunity for you to use your skills in a flexible work environment with a competitive compensation and benefits package, including:
â€¢ Standard 35-hour work week;
â€¢ Eligible for 4-day work week schedule in the summer;
â€¢ Continued professional development;
â€¢ Medical, dental, life and long-term disability benefits coverage.
To apply for this position, please submit your cover letter and resume to https://dmclcpallp.bamboohr.com/jobs/view.php?id=36.
We would like to thank you for your application however only candidates selected for an interview will be contacted.