L.K. Jordan is currently seeking a Desktop Support Technician for a 1-year contract with a local university starting as soon as possible! Candidates should have at least 1-2 years of experience in a demonstrated Desktop Support role or other IT based position. Candidates will be working on-site and be expected to troubleshoot a variety of desktop, hardware, and networking issues on site. Hours are Monday â€“ Friday with Saturdays as needed and hours ranging from 8:00 AM to 8:00 PM depending on shift availability. Pay will be $20.00 - $30.00/hourly depending on experience.
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-Use imaging software to load system images.
-Install PCs and desktop applications to include upgrades as assigned.
-PC/Printer hardware and software problem determination & resolution
-Monitoring and maintaining computer systems and networks;
-Troubleshoot trouble tickets to resolve basic technical problems with desktop computing equipment primarily over the phone.
-Use remote tools and diagnostic utilities to aid in troubleshooting.
-If applicant does not have an IT based degree, candidates can have a combination of certifications and experience to be considered
-Must have a High School Diploma or GED
-Must be able to pass a drug test and background check
-Must have a valid Driverâ€™s License and Reliable Transportation
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L.K. Jordan & Associates is an equal opportunity employer.