We are looking for a Custom Picture Framer! This position requires an experienced, friendly, energetic person with an eye for color and design and exceptional customer service skills. Duties will include working with customers to design and sell custom framing services, all aspects of production including, computerized and manual mat cutting, mounting; both permanent and archival, glass cutting, ordering supplies, etc. A successful candidate will be able to work independently and with a team, have a positive attitude, be able to multi-task, meet deadlines in a fast paced environment and be detail oriented to ensure extraordinary quality.
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*Assist management in determining appropriate priorities and course of actions necessary in order to accomplish the goals of the Company.
*Provide extraordinary service and approach customer inquiries with a â€˜can doâ€ attitude especially as they relate to unusual service requests.
*Work with every customer on a personal consultative basis, not just transactional.
*Educate customers on the many high end finishes in framing, glass and archival options.
*Ensure that all customer transactions and concerns are handled professionally and that all issues are resolved in the best interest of both the customer and the Company.
*Observe and replenish stock levels of supplies as necessary.
*Proactively clean and maintain well-organized merchandise displays.
*Continuously update product knowledge on current and new products available in the industry.
*Assist in the enforcement of internal security policies as well as managing to a goal of zero loss.
*Maintain a professional demeanor in business relations including customers, coworkers and management.
*Report to management the status of operations.
*Perform and maintain accurate documentation of all department orders and transactions.
*Any other duties assigned.
*Reports to the Custom Imaging Manager
*A minimum of a high school or equivalent degree.
*Specialized classes or a Certified Picture Framer (CPF) through Professional Picture Framers Association (PPFA) certification is preferred
*Experience with Wizard Retail Management software a plus.
*Mac, PC familiarity, and Microsoft Office suite of software is necessary.
*Proficiency in Photoshop is a plus.
*A minimum one year experience as a custom framer is required
*A minimum of six months retail experience, and basic photographic knowledge preferred.
*Strong interpersonal and communication skills with the ability to interact with people at all levels.
*Excellent reading and math skills, with the ability to use a calculator for determining sales tax, total sales, profit margins, and discounts.
*Ability to stand for long periods of time and work in a fast-paced, demanding environment.
*Must be physically capable of moving, lifting, pulling or pushing 25 lbs. several times a day.
We offer several medical, dental, vision, life and participation in our 401k plan once eligibility requirements have been met. Compensation is based upon education, salary history, and experience. Qualified applicants must be eligible to work in the United States without visa sponsorship. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Email us to find out more!