Desktop Support Technician â€“ Full Time, Local Company, No on Call.
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Data Services, Inc. is a locally owned technology company. DSI provides managed IT services to customers primarily in Tucson and Phoenix as well as real-estate specific software solutions.
Data Services is looking for a Full-Time Desktop Support Technician who can deliver and configure computers, printers, scanners, etc. Must be self-motivated and be able to work efficiently and complete work requests quickly and accurately. The ideal candidate will have the technical skills necessary to solve desktop computing problems and provide excellent customer service across different companies. You will be supported by an experienced team of technicians and systems administrators.
$20 to $25 an hour depending on experience.
â€¢ Excellent Customer Service Skills.
â€¢ Able to lift equipment up to 50 lbs.
â€¢ Working knowledge of Microsoft Windows (7 > 10) and Office (2016 > O365)
â€¢ Must have a vehicle and valid license/insurance and can drive to multiple locations in Tucson and Phoenix.
â€¢ 3+ yearsâ€™ experience on current network operating systems
â€¢ Knowledge of TCP/IP, Active Directory Experience / Domains (adding/removing computer accounts, moving computer objects between OUs)
â€¢ Troubleshoot hardware and software issues in person, remotely and via phone
â€¢ Respond to user requests for information and assist in problem resolution and/or escalation.
â€¢ Assist with IT inventory
â€¢ Deploy and configure new workstations (using imaging software), printers, and scanners.
â€¢ Communicate with customers via phone and ticketing software.
â€¢ Troubleshoot line of business applications.