Strategic Technology Solutions is looking for a Level II Consultant that will be responsible for Service Desk support and onsite support as needed. This position is for an individual who is well rounded and desires to be involved in all aspects of the IT field. Individual will need to be self-motivated, detail and process oriented, possess strong verbal and written communication skills, and have solid problem solving and trouble-shooting skills.
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QUALIFICATIONS (Education, Experience, and Certifications):
â€¢ Bachelorâ€™s degree in Information Technology or equivalent experience required
â€¢ Major Microsoft certification (MCSE, MCSA, MCITP SA or EA) not required, but a plus
â€¢ Be passionate about technology and consulting (A MUST!)
KNOWLEDGE, SKILLS AND RESPONSIBILITIES:
â€¢ Highly proficient with Microsoft systems
â€¢ Experience with PSA systems (Autotask or Connectwise) is a plus.
â€¢ Experience with Backup and DR Solutions
â€¢ Server Monitoring reactive and proactive tasks
â€¢ Creating and updating documentation
â€¢ Software and hardware updates and patching
â€¢ Virtualization experience a huge plus
â€¢ Experience working with Law Firm environments & applications is a plus
STRATEGIC TECHNOLOGY SOLUTIONS â€“ BENEFITS:
â€¢ Excellent culture and fun working atmosphere.
â€¢ Competitive compensation package including performance bonus.
â€¢ Benefits package that includes 401K, medical, dental, vision.
â€¢ Continued education, training development and paid certifications.
â€¢ A business casual work environment.