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Customer Service/Technical Support - technical support - job...

City: Denver
Date: 22 May 2020
Category: Technical Support

We are seeking a Customer Service/ Technical Support to join our team! You will resolve alarm-related issues for our clients.


-Provide technical assistance with alarm systems
-Resolve issues for clients via phone, in person, or electronically
-Recommend hardware and software improvements
-Track customer issues and resolutions


-Previous experience in IT, customer service, or other related fields
-Ability to build rapport with clients
-Strong troubleshooting and critical thinking skills
-Positive and professional demeanor
-Ability to multitask successfully


-Medical, Dental and Vision after 30 days of employment
-One week vacation after 1 year of employment
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