Growing Managed Service Company expanding team.
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The goal of the SystemsAdministrator 1, is to provide impeccable fast paced remote support, high level trouble shooting in primarily Windows and Windows/VM environments. This position is client facing and requires an attentive attitude and the ability to follow-up and follow through. Due to the large and diverse client population that this administrator interfaces with, he/she must have excellent communications skills and work very well in team environments.
-2+ years supporting a Windows Desktop environment (Windows 7, Windows 8, Windows 10)
-Working knowledge of Active Directory
-Experience with Exchange administration
-Experience with Windows Servers Administration
-Experience with Office 365
-Experience with Backup Recovery Procedures
-Ability to troubleshoot and resolve issues with third party applications
-Ability to communicate effectively & work well in a team environment
-Experience working in the IT consulting industry
-2+ years working in a consulting/project based environment
- Bachelor's/Associates degree in computer science or similar.
- Cisco CCNA
- VMWare VCA
- CompTia A+
- CompTia Network+
System Admin Duties and Responsibilities:
Provide quick responsive remote support to our managed clients
Answer calls and respond to tickets for varied support issues.
Take responsibility and ownership in complete satisfaction of our clients
First level of troubleshooting all customer related technical issues
Assist in all maintenance tasks and alerts for our client issues
Create and maintain client network and application documentation utilizing USPCNET client documentation systems.
Participate in on-call rotation responsibilities.
We offer a generous compensation package. Salary is commensurate with experience. In addition to salary, the following benefits are included:
â€¢ 7 Paid Holidays
â€¢ Health insurance
â€¢ Mobile phone
â€¢ 401K up to 4% match