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Customer service and support for tech startup - technical support - job employment

City: Greensboro
Date: 14 Jan 2020
Category: Technical Support

Our company, a tech startup, sells a hardware device and monthly service to customers in the US. We are hiring a part-time employee to help us handle phone calls, chat requests and customer support tickets.

This is a full-time position in our downtown Greensboro office.

If you want to be part of a small, dynamic company where your work matters, please contact us.

The ideal candidate:
-Is tech-savvy and knows their way around cloud-based apps
-Can troubleshoot technical problems
-Is a good teacher and can explain how the product works
-Can multitask (type on a chat and talk on the phone at the same time!)
-Is thorough and detailed
-Has a good approach to sales and can clearly explain the value proposition of a product
-Is collaborative, creative and cares about what they do!

Hours per week: 30-40, flexible. Includes 100% company-paid health insurance, dental, vision benefits. Our office is in downtown Greensboro on Elm St.

If you're a customer service rockstar and want to work at a great company, please email us a brief introduction and your resume.

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