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ConnectWise Adminstrator - systems / networking - operations job employment

City: Houston
Date: 03 Jan 2020
Category: Systems / Network

MadWolf Technologies is seeking a ConnectWise System Administrator with agreement and invoicing skills. The successful candidate will need to be detail Oriented, EXTREMELY communicative and seasoned with the ConnectWise product.

For applications to be considered, salary requirements and a cover letter must accompany resume response.

Job Description
This position is responsible for managing our company hosted ConnectWise environment. Task and responsibilities in this role include, but are not limited to the following:
• Timely and accurate invoicing.
• Updating our suite of ConnectWise products.
• Collaborate with contract teams and clients to ensure processes are being adhered to and compliancy requirements are met.
• Drive process improvements with ConnectWise best practices and automation.
• Maintain the ConnectWise databases.
• Respond to requests from end users, managers, developers, and team members for specific IT Reports.
• Responsible for the creation and distribution of BrightGauge related deliverables, performance targets (KPIs) and other contractual reports to include trend analysis, exception reports, and compliance reports.
• Responsible for accurate and timely invoicing.
• Work with accounting group to assure integration and product coding is accurate in QB

To Qualify, You Must Meet These Basic Qualifications
• Deep experience with ConnectWise Eco System
• Demonstrated in-depth experience with ConnectWise invoicing
• Demonstrated proficiency with interpersonal and communication skills (verbal and written).
• Hands on experience with Microsoft products

Education and Certification
• BA or BS in Computer Science, Information Systems, Finance or other related discipline.
• ConnectWise Certification
• Microsoft Certification preferred

Benefits Include:
• BCBS PPO Medical, Dental, Vision Benefit Plans
• 401 (k)
• Vested Profit Sharing Plan
• Disability Insurance
• 15 PTO days
• 10 Holidays

Telecommuting is an option in this role.

About MadWolf Technologies:
MadWolf Technologies (, a twenty-three year old services firm, delivers enterprise-quality professional and managed IT services to the SMB and NGO sectors. MadWolf's vision is that all businesses will be migrating to partially or completely outsourced IT models for increased efficiency, improved transparency, and significant reduction in costs.

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