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Software Support - technical support - job employment

City: San diego
Date: 14 Nov 2019
Category: Technical Support

Integrated Solutions Political (ISP) Provides a software solution for compliance reporting, accounting, and fundraising needs of political organizations and non-profits. This position is to support those clients with their software questions and technical issues. It can be part-time or full-time with some flexibility in hours.

ISP is a fun and exciting place to work that relies on self-motivated people who can make client centered decisions. We will help you grow and develop your talents while you support our client's needs.

Ideal candidates will be able to:
- Solve client technical issues and answer questions professionally and enthusiastically via email and phone.
- Assist clients with potentially difficult compliance reporting issues.
- Utilize common sense and problem-solving skills actively.
- Be able to create easy to read documentation for complicated task.

Needed Skills:
- Good computer knowledge (desktop and mobile computing).
- Knowledgeable in multiple browsers and good knowledge of Excel.
- Ability to communicate issues effectively in writing.
- Self-motivated and able to work independently.
- Software Quality Assurance or Technical Support backgrounds a plus.

*Candidates who live in San Diego or North County San Diego preferred.
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