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Junior Web Developer Needed for Long-Term Email Tech Support Role - web/html/info design

JobPosting
City: Vancouver
Date: 08 Nov 2019
Category: Web / Info Design

Website On-Demand is a rapidly growing Shopify app company and makes some of the top apps in the Shopify app store.

We're looking for a junior web developer to join our team and provide email technical support to our merchants.

Why Join Us?
- Long-term role
- Good compensation
- Full-time, stable workload (8 hours per day)
- Friendly team :D
- Telecommuting okay (though we may need to meet in person from time to time)

Compensation:
- $45,000/year to $50,000/year depending on experience

Working Hours:
- Mondays to Fridays, 9am to 5pm PST

Responsibilities:
- Provide timely, accurate email tech support to our merchants
- Reliably clear the ticket queue every shift (or ask for help if you can't)
- Gather feedback from merchants on features and improvements they'd like to see
- Report bugs and server issues to the development team
- Get lots of 5-star reviews for our apps and prevent 1-star reviews

Requirements:
- Excellent written and spoken English
- At least 2 years experience with HTML, CSS, JavaScript and jQuery
- Experience with Shopify is preferred but not required
- Good working knowledge of developer tools (JS console, debugger, etc) in the Chrome browser
- Good, stable internet connection

Team values:
- Honesty
- Openness
- Humility
- Confidence
- Teamwork

Training:
During the first month, you'll have a 2-hour daily training call, Mondays to Fridays.
Your supervisor and teammates will be available on Slack outside of training calls to help with questions.

NOTE: When applying, please include an introduction / cover letter, resume and at least 2 links to projects you've developed.
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