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Looking for Tech Support Geek - technical support - job employment

City: Houston
Date: 09 Feb 2019
Category: Technical Support

Growing business looking to fill a part time Windows Tech Support position.
(Currently 20 hours a week, time is flexable, and I can work around school or another job. Normal hours are 8am to 5pm)
This job is 90% work from home "telephone based" support.
10% travel to customer sites.

MUST have trouble shooting skills and basic networking/computer knowledge.
MUST know how to goggle search and have EXCELLENT communication skills.
MUST have reliable transportation for when travel is necessary.

Pay rate is $15 an hour for phone support and $25 an hour for any travel time outside the home.
After 3 months of good performance rate will increase to $20/$30.
Potential for full time work is based on performance.
This is a contract position (1099) with no benefits.
(However, I will instruct the hired person how to minimize their tax liability.)

This is NOT an entry level position. I need someone who already has the basics down pat. I do not have the time to train you on basic PC support and basic networking. Please do not apply if you don't have the basic skills needed.

Do you know how to open ports in your router? Do you know how to set up a VPN? Do you know how to find the IP addresses of all the devices on your network? Do you know how to set up an email account in Outlook? If you answered "NO" to any of these questions, then you don't have the skillset for this job. Please do not apply.

To be considered please reply to this ad using the CL mail relay with the following information:

Your Full Name
Your address (city and zip code is fine)
Your Phone Number
Your EMAIL Address
Three time slots for a 15 minute phone screening (Include the best day as well)
A brief (Three sentences or less is fine) statement of your current work/school situation and available hours.

I will then send you a meeting invite and call you to ask you some basic trouble shooting questions. and to allow you to ask any questions you might have about the job and what you would need to do.
If selected you will report to our magnolia office for 3 days of supervised work and training on our systems before being allowed to work from home.

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