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â€¢ Working as part of a team to provide daily administrative and engineering on-site support in analyzing, designing, implementing and administering the Smithsonian's Cisco Network Infrastructure and associated network components. This will include but not be limited to the maintenance of the NOC Operations Manual that must be reviewed and approved by the COTR and OCIO Management on a bi-annual basis.
â€¢ Provide daily network infrastructure integrity checks and provide management with a report that outlines a) the status of the infrastructure, b) any problems that were found and were either rectified and/or must be rectified to include details of steps taken and/or that should be taken (must be clearly stated), and c) proactive measures that should be discussed with management so that optimal support can be provided to management and customers.
â€¢ Maintenance of the Network Management Diagrams to include all CISCO Infrastructure components and associated network devices. Diagrams are maintained in a Microsoft Visio format. Creation of Network Infrastructure log books to house problem management documentation, change management documentation, and status check lists.
â€¢ Creation and maintenance of Master Infrastructure Components List for Smithsonian Institution detailing individual locations and configurations for all network infrastructure components.
â€¢ Work hours 6:30AM - 3:30PM 5 days a week (Sun, Mon, Tue, Wed, Thu)
â€¢ MINIMUM of 4+ years of experience in an Enterprise Cisco LAN , WAN, Wireless environment in support of at least 2,000 users.
â€¢ Have current CCNP or better certification.
â€¢ Microsoft 2012 & 2016 experience a plus.
â€¢ Linux/Unix experience a plus.
â€¢ CISSP or security based certification a plus
â€¢ Must have expert knowledge of and skill in administering current CISCO Infrastructure components and associated network devices.
â€¢ Ability to be able to create access lists on routers for the purposes of bandwidth utilization and security management, perform switch and router IOS (and/or Cat OS) and hardware upgrades, deploy new routers and switches, install memory and flash updates as needed to accomplish IOS (and/or NXOS) upgrades, and monitor and maintain the network utilizing SW/HW tools.
â€¢ Experience dealing with Cisco VPN management, RSA or Entrust background, and Cisco wireless networks.
â€¢ Familiar with routing protocols such as OSPF, EIGRP and BGP routing protocols. Systems administration includes configuration, maintenance, troubleshooting, and resolution of any problems that arise.
â€¢ Solid understanding of and skill in applying TCP/IP and associated networking protocols such as SNMP, SMTP, POP, IMAP, HTTP, HTTPS, etc.
â€¢ A firm grasp on how an infrastructure should be configured to maximize security throughout various infrastructure components such as Firewall, DMZ, VPN etc.
â€¢ Be able to perform modifications to network management software (e.g. What's Up Gold, CACTI, Cisco Prime, Solarwinds, Nagios, etc.) as directed OCIO Management.
â€¢ Ability to generate, drive and update problem-tracking tickets.
â€¢ Ability to work independently with high degree of teamwork and cooperation with other members of the staff across OCIO team and Smithsonian Customers.
â€¢ Strong interpersonal skills to work with customers in a daily basis.
â€¢ Work authorization - only US Citizen & Green Card