We are the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions - from installation, system maintenance and support to disaster recovery and training. We are currently seeking knowledgeable Desktop Engineers to help us support and develop clients in the Atlanta Metro area.
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In this position, you will provide technical installation, troubleshooting and support services, on our client's premises or remotely. Configure and troubleshoot computers and networking equipment including PCs, switches, wireless access points, etc. Configure and troubleshoot Windows clients.
Success is dependent on the ability and desire to learn and deliver high quality technology support. A professional attitude and desire to provide outstanding client service are key.
Position is currently part time, 15-25 hours/week depending on project workload. Must be available during normal business hours, 8:15 am to 5:15 pm, Monday through Friday. May be required to provide support for upgrades, outages and/or emergencies during off hours.
â€¢ One or more relevant certifications required, such as A+, Network+, Security+, or Microsoft certifications.
â€¢ Self-starter with proven computer and networking capabilities. Reliable and responsible.
â€¢ 3+ years assessing, troubleshooting and maintaining business workstations and networks.
â€¢ Strong knowledge of WAN, LAN, TCP/IP, DNS and related troubleshooting.
â€¢ Strong knowledge of PC/Printer/Mobile Device hardware and software and related troubleshooting.
â€¢ Experience loading and configuring PCs, email, and domain accounts.
â€¢ Experience using and troubleshooting Microsoft Office.
â€¢ Friendly and outgoing with good communication skills; enjoy collaboration and working with customers and IT team.
â€¢ Must have reliable transportation to travel to client site
â€¢ Must have good driving record and be able to pass background checks & drug screen
â€¢ Former consulting experience a plus
Job Type: Part-time/Remote/Travel t o Client Sites - with option to become full-time in 3-6 months depending on work load requirements
Must be able to pass drug screen and background check.