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The Maintenance Technician works with others in the maintenance department to ensure efficient operation and upkeep of properties.
ESSENTIAL DUTIES & RESPONSIBILITIES
â€¢ Effectively handle property service request and work orders, correcting the issue(s) within 24 hours when possible
â€¢ Assess and repair issues including electrical, carpentry, locksmithing, drywall repair, plumbing, A/C, HVAC, appliances, caulking, interiors and exteriors
â€¢ Complete work order in BeHome accurately, timely and completely
â€¢ Interact with property owners and guest in a professional and courteous manner
â€¢ Ensure make ready repairs are completely correctly and on schedule
â€¢ Electrical to include repair, replacement or installation of power switches, fuses, duplex outlets, ceiling lights, ceiling fans, climate control system
â€¢ Plumbing to include repair, replacement or installation of faucets, drains, supply lines, toilets, garbage disposals and clogged sinks and pipes
â€¢ A/C and HVAC to include troubleshooting leaks and replacing filters
â€¢ Drywall repairs to include filling in small holes, cracks and sanding
â€¢ Appliances to include minor repair, replacement and installation of major household appliances
â€¢ Painting to include minor touch ups following damage or as needed
â€¢ Exceptional attention to detail
â€¢ Initiative, Sense of Urgency
â€¢ Time Management
â€¢ Minimum 2 years' experience in maintenance preferably in a residential property or relatable service environment
â€¢ Knowledgeable with common work order repair issues found in rental home / apartment industry
â€¢ Able to handle the stress of high customer demand in a hospitality environment
â€¢ Strong communications skills, detail oriented, resolve and complete issues in a timely manner while working in a fast paced environment
â€¢ Must be available to handle on-call emergency services on a rotational basis and work weekends
* Preferably CPO Certified
â€¢ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
â€¢ The requirements listed above are representative of the knowledge, skill, and/or ability required.
â€¢ Demonstrates a high level of independence, initiative and resourcefulness while managing priorities in a flexible team environment.
â€¢ Good written and oral communication skills and the ability to get along with a diverse population are critical qualifications.
â€¢ A passion for customer satisfaction excellence. Ability to answer customer's questions and successfully resolve issues. Maintain clear and concise work order documentation.
â€¢ Ability to read and interpret equipment manuals.
â€¢ Demonstrate a high degree of integrity and confidentiality.
â€¢ Must have reliable transportation to and from work.