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Work From Home - remote support technician, inbound phones - technical support - job employment

JobPosting
City: Phoenix
Date: 13 Apr 2018
Category: Technical Support

Hi:

We are a 5-star Yelp computer repair/IT company looking for the right person to answer phone calls from our customers and provide the following, depending on the call:

* Remote technical support
* Help with quick issues over the phone
* Schedule service calls for our on-site technicians
* Up-sell services to help our customers be more safe and secure on their computers
* Take payment by card over the phone for the remote support and other products/services as needed

To qualify for this position, you MUST:

* Be tech-savvy, preferably with A+ certification; MUST HAVE TWO FULL years of professional computer repair experience NO EXCEPTIONS
* Have experience with remote desktop connections
* Have a GREAT attitude AND be FRIENDLY over the phone
* Be willing to work 8-10 hours a day helping customers over the phone
* Have a GREAT Internet connection
* Have a RELIABLE computer and attached headset so you can take calls with our app
* Have a QUIET place in your home where you can work undisturbed while on the clock

This is perfect for a:

Tech-savvy online college student that has a flexible part-time class schedule
Computer technician tired of driving all over the place

If you do not fit these qualifications, please DO NOT WASTE OUR TIME OR YOURS BY RESPONDING TO THIS AD!

If you DO fit these qualifications and are interested in the position, please reply and attach your DETAILED resume. THANK YOU!
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