Are you a results driven debt collector looking for a change? A growing agency in the Charlotte area is ready to meet you!!
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Professional atmosphere, brand new computer systems, simple software solutions and all the tools and support you need to be successful! Submit resume cover letter for immediate interview and consideration.
âœ“ Communicate directly with customer
âœ“ Listens to and assess facts, seeks information not freely given, overcomes objections, negotiates and makes decisions leading to win-win outcomes
âœ“ Uses fact finding to determine reasons for delinquencies
âœ“ Uses active listening techniques
âœ“ Recommends payment solutions to assist customers
âœ“ Seeks proof if excuses are given
âœ“ Motivates customer by reminding them of advancement goals (which center around rebuilding credit to help them move forward in their lives)
âœ“ Uses skip tracing tools provided to locate customers
âœ“ Meets and exceed daily, weekly and monthly goals
âœ“ Maintain satisfactory attendance record
âœ“ Qualifications and Skills
Ideal candidates will possess:
âœ“ A POSITIVE ATTITUDE!
âœ“ Excellent verbal, written and oral communication skills
âœ“ EXCEPTIONAL negotiating skills
âœ“ A sense of urgency, focus and discipline
âœ“ Ability to listen and quickly and rationally overcome customer objections
âœ“ Ability to work within a team and independently without needing constant supervision
âœ“ Reliable and consistent transportation
âœ“ Motivation to meet and exceed monthly bonus goals
âœ“ Excellent work ethic and trustworthiness
âœ“ Patience, dependability, reliability, integrity and professionalism at all times
Compensation based upon performance.
We offer competitive salary, unlimited earning potential, PTO and Paid Holidays.