OCHIN is currently looking for a talented Sr. NextGen Application Analyst to join our team!
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Interested? Apply online through our careers page: www.ochin.org/careers
The Senior NextGen Application Analyst supports the mission of OCHIN though complex configurations or senior level analysis and recommendations to support the clinical applications within the NextGen electronic health records (EHR/PM) software, QSI dental software and auxiliary applications for our member clinics. This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality outcomes for our member organizations in a key area of expertise.
In this role, you'll be collaborating with an innovative team of people moving exciting projects forward and working to improve systems and processes along the way.
Some of the work you'll do:
Provide requirements for, perform, and/or peer review complex build and configuration in NextGen Operate within the Member Care Team framework, being a key contributor to the overall goals of the team support model.
Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
Serve as a subject matter expert (SME) on application across the organization.
Lead and mentor other analysts on complex interdepartmental project work.
Document build specifications, team processes and complex clinic workflows.
QA complex builds, Service Update (SU) modifications, and other work orders.
Collaborate with members from other OCHIN teams to address integration issues.
Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
Lead trainings and workgroups for members.
Mentor, coach and train less experienced analysts.
Develop and share workflow best practices.
Travel to support off-site software installations as needed.
Assist Project Managers in identifying system capabilities.
Build, design, test, and document functionality of new system features.
Provide process improvements within your application or team.
Other duties as assigned.
Minimum of 5 years of experience in similar
or relevant role.
Certification as NextGen Certified Professional (NCP) in EHR or PM required; certification as NCP in other products (EHR, PM, DM) preferred within six months of hire date.
Work history in Healthcare IT is required.
Bachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
Intermediate proficiency in Microsoft Excel.
Our company culture is important to us. Successful candidates will identify easily with a set of character attributes, as listed below:
A Communicator: You possess strong communication skills and have been told you have good customer service skills; you like people and want to help.
A Critical Thinker: You have a mind that regularly looks for ways to find efficiencies, innovate, and make improvements where you can.
Process-Orientated: You're able to understand, work in, create, and improve processes.
A Collaborator: You are a team player and relationship builder whose "can-do" attitude inspires others while working together to solve problems to meet organizational needs.
Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
Entrepreneurial: You have proven success working in a fast-paced and changing environment; you are excited to play in a space where you're adding value to the organization and its mission.
Sound like you?
Apply online through our careers page: www.ochin.org/careers
OCHIN is one of the nation's largest and most successful Health Information Networks. Here, our goal is simple: to provide solutions that promote access to quality, affordable health care for all. Our Health IT solutions improve the integration and delivery of health care services across a wide variety of practices--with an emphasis on safety net clinics and small practices as well as critical access and rural hospitals.
Our corporate office is located in beautiful downtown Portland, Oregon. Working with us, you'll find challenging projects, a collaborative team, and some of the best employee perks around, including public transportation reimbursement, an onsite gym, community volunteering activities, a generous PTO package, and a Dragon Boat Racing team! Recognized as one of the Top 100 Nonprofits to work for in 2013-2016, OCHIN is committed to creating a positive and enjoyable workplace for all of its employees.
Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements, and should not limit additional duties and responsibilities assigned. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the organization .
Constant interpersonal skills, teamwork, customer service, problem analysis, and reading, speaking, writing, and understanding English. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action. Frequent keyboarding, sitting, standing, hearing, and talking.
OCHIN is an Equal Opportunity Employer and participates in E-Verify. OCHIN does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable state or federal civil rights laws.
This position is subject to a pre-employment criminal background check, as well as a check against the Office of Inspector General's (OIG) exclusion list.