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IT Support Specialist - technical support - job employment

City: Lehigh valley
Date: 12 Mar 2018
Category: Technical Support

As a leading Managed Service Provider (MSP) we give your company room to thrive and grow with our exceptional products and unparalleled service, including networking applications and VoIP. We manage your communications and IT so you can focus on running your business around town, or the world.

Hosted VoIP System:

- Integrate with our Sales Team to take over the customer after the contract is signed.

- From Configuration to Installation.

Managed IT Services:

- We take a proactive approach when it comes to your monitoring and maintenance.

- Check Server logs, Anti-Virus logs, Back up logs, service pack updates and 24/7 monitoring.

Our Managed Online Backup (MOB)

- Ease-of-use. We setup and monitor your networks for you.

- Multiple revisions so you don't have to worry about accidental deletions or overwrites

Our hosted cloud services are the perfect products to help your company
grow and succeed.

- Hosted Exchange for great email service and convenient group calendars.

- Office 365 to keep your customer with the most current version of Microsoft.

- Cloud Based Servers

We are looking for someone who can help in all areas:
- Help answering the tech support calls and emails
- Assist the Sales Team in VoIP
- Maintaining of our Monitoring Services for IT Customers.
- Making sure Data Backup reports are running.
- Assist with Cloud Based Services such as Hosted Exchange and Microsoft 365

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