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â€¢ Provides day-to-day operation project support, which includes analysis, troubleshooting, testing, documentation, internal and external communication automation;
â€¢ Serves as a liaison between business users and clients to resolve day-to-day system issues; Recommending practical office information system/tools for communication efficiency ;
â€¢ Provides expert-level knowledge in planning, design, implementation, applications and security issues; monitors critical office computer system to maintain operational status;
â€¢ Recommend database management tool/software to improve database usage efficiency;
â€¢ Design office communication email automation application.
Knowledge, Skills and Abilities:
â€¢ Knowledge of Excel, Words, Power Point and other Microsoft software; Information systems software installation or design;
â€¢ Methods of computer systems analysis, design, configuration, and troubleshooting;
â€¢ Computer control systems and office computer systems in a network environment;
â€¢ Operating information systems, system utilities and commands;
â€¢ Network administration principles and practices;
â€¢ Database management systems and applications;
â€¢ Database administration and optimization;
â€¢ Analytical and research methods and techniques;
â€¢ Safeguards and security procedures for information systems;
â€¢ Computer hardware.
â€¢ Have experience of information systems application analysis, and related experience specific to assigned area; and
â€¢ Any equivalent combination of education and experience sufficient to successfully perform the essential duties of the position.