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IT Consulting--A Different Way - technical support - job employment

City: San francisco bay area
Date: 05 Oct 2017
Category: Technical Support

If you are now a solo IT consultant, or are considering becoming one, you probably have run into these pitfalls (or soon will):

• Can't afford the time and money to do marketing right.
• Can't keep up with the bookkeeping and administration.
• Feast or famine: 5 days of no work, then 5 clients want it today.
• No way to take time off, spend time with family, or even be sick.
• The 1-person firm sales show-stopper: "So how many people are there in your firm?"

We are a small 35-year-old North San Francisco Bay Area IT consulting firm with just the right balance of consultant independence (which is what attracted us to the business in the first place) and the support and coordination that makes it all work.

Our business model gives IT professionals the freedom and support they need to do what they do best...provide top-quality technology services to clients...knowing that accounting, administration, sales, marketing, workload balancing, test and development systems, and technical coordination and collaboration are in place and taken care of by established, remotely accessible systems.

While most of our work is done via remote access from home, some travel to clients and occasional face-to-face staff meetings are required, primarily in the San Francisco Bay Area, mostly in the North Bay. So applicants must live in the San Francisco Bay Area (with some preference for the North Bay), be set up to work efficiently from home and at clients' sites, and have reliable transportation.

There is flexibility in much of our work scheduling and other arrangements and we work hard to maintain a collaborative, friendly, and enjoyable work environment. However, the successful candidate must:

• Be extremely detail oriented, thorough, accurate, and systematic; far more so than is typical.
• Be emotionally mature, secure, and non-defensively open to continuous learning from others.
• Be extraordinarily reliable, responsible, diligent, and honest.
• Be willing and able to act independently, follow procedures, and/or ask for and receive guidance--and have the good judgment to know when each is appropriate.

Applicants should be experienced IT consultants who have demonstrated competence through successful experience as IT consultants, network engineers, and support technicians.

Applicatants must have strong expertise in the following three primary technical areas:

• Windows-based servers, workstations, and networks, including OS installation and maintenance, Active Directory, Group Policies, Remote Desktop, security, RAID, NAS, and other storage and backup systems;
• Network infrastructure and security, including routers, firewalls, switches, network monitoring, TCP/IP, DNS, DHCP, VPNs, and other LAN and WAN technologies; and
• Office productivity software installation, configuration, and support, including Microsoft Word, Excel, Outlook, databases, etc..

Expertise in some of the following secondary technical areas would be highly desirable: virtualization (e.g. VMware), cloud/hosted platforms (AWS, Azure, colo.) and applications (Google, Dropbox, etc.); CRM (Customer Relationship Management) and ticketing systems; Voice over IP and QOS. The following skills would also be desirable, although far from essential: Linux; QuickBooks and other accounting systems; Exchange Server; web site design and development with HTML and CSS code; shopping cart software; PHP and SQL coding for database-driven web sites. Also, while not all IT consultants are strong at sales and marketing (or need to be), we're always on the lookout for the rare person who enjoys and is good at both technical work as well as sales and marketing. Please let us know where you shine.

We do have work for our existing clients ready to be assigned to a new consultant. However, it will take some time (a few weeks to a few months) for us to get to know each other, for you to learn our technical and administrative systems and policies, and for us to learn what kind of consulting opportunities fit you best. Therefore, any applicant should be able to work part time for our firm for at least some months, with the remainder of any needed income coming from your existing clients or another source. After a trial period, full- or part-time work would be available options.

During the initial, mutual evaluation period a new consultant would work as a 1099 independent contractor and keep their existing clients separate from our firm. However, we are not looking to bring on a consultant who would prefer to build his or her independent practice and use this opportunity to supplement their income and experience, while working toward that goal. We are looking for future collegues who will fairly quickly become partners in our LLC and from then on do all IT work as a partner of the firm, looking forward to making it their career home and building our jointly-owned company for years into the future.

For more information or to apply, please reply with your resume, contact information (including email address), city in which you reside, and citizenship/residency status. This announcement has also been posted on other job sites. Please try to avoid submitting duplicate applications. Thanks.
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