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Remote Tech Support Expert-Work from Home Only - technical support - job employment

JobPosting
City: North jersey
Date: 04 Aug 2017
Category: Technical Support

Boxaid (https://www.boxaid.com) is a leader in providing online computer repair for the end user community across the United States. We employ technical experts that can adapt to any technical customer problem that can range from complex virus removal to more common computer problems. Working at BoxAid as an expert technician is both fulfilling and challenging offering the opportunity for excellent income potential. BoxAid employees are compensated per completed phone call not on an hourly rate like traditional online computer repair companies. Check our reviews and see what our customers think. We are looking for someone who can be near the phone Sunday thru Friday from around 9 to 5pm. If you are not on a call you can do what you like until the phone rings. Please make sure you meet the requirements below before submitting your resume.

Your Office MUST Meet these Requirements:

A quite secluded home office with no background noise
A land line phone (not a mobile phone) with a headset where calls can be routed
Unlimited outbound calling on your land line phone to call customers back in the U.S. and Canada
A high speed reliable Internet connection for you computer
A modern computer with a virtual machine environment

Your Skills MUST Meet these Requirements:

You must have experience with remote control tools like LogMeIn, Teamviewer and VNC
You must have a professional and EASY TO UNDERSTAND phone voice
You must be a MASTER troubleshooter on Microsoft Windows XP, Vista, and Windows 7
You must have extensive Windows security knowledge and experience
You must have EXTENSIVE knowledge about viruses, Trojans, malware, and how to clean them
You must have extensive knowledge of how to speed up Windows by making startup tasks more efficient
You must have experience with drivers, printers and browser troubleshooting
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